Privacy Policy

1. Introduction

Eliama Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email address, phone number)
• Company information and business details
• Account credentials and authentication data
• Communication preferences
• Payment and billing information
• Data you provide for custom agent development

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Develop custom intelligent agents and systems for your business
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns and optimize our services

4. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication protocols
• Secure data storage and backup systems

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent or at your direction
• With service providers who assist in our operations
• To comply with legal obligations
• To protect our rights, privacy, safety, or property

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your information
• Objection to processing of your data
• Data portability

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and improve your experience on our website.

9. Third-Party Services

Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our website.